Shipping, Return & Exchange Policy


Shipping

We ship with FedEx and United State Postal Service.

Orders generally take 3-5 business days to be processed and shipped.

When an order is shipped, our shipping provider will send you an email with the shipping and tracking information for the order.

Shipping Service Rates Per Order:
Worldwide

The cost of shipping will be based on your preferred method of shipping and zip code, determined at the time you place your order.

Return

If you're not satisfied with your purchase, for any reason, return the unused item in its original condition within 30 days for a full refund, less shipping costs. All refunds will be issued to the original form of payment.

To return your item, please contact us, and send your items back to us for a refund, less shipping costs.


Exchange

Expenses for shipping back the return item(s) must be paid for by the customer, unless the reason for the return or exchange is due to an error by De Martini Globe Canvas. The difference in the current retail value of the return and exchange item will either be charged or refunded.

Items exchanged once cannot be returned again for refund or exchange.